*Bottera Brand Refund Policy*
At Bottera, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item within 14 days of delivery for a full refund.
*Eligibility for Refund*
- Item must be returned within 14 days of delivery
- Item must be in original, unused condition with all packaging and accessories
- Refunds will be issued to the original payment method used for purchase
*How to Request a Refund*
1. Contact our customer service team at contact@botteraofficial.com to initiate your return.
2. Provide your order number and reason for return.
3. We will send you a prepaid return label to ship the item back to us.
4. Once we receive your returned item and inspect it, we will process your refund, which may take 5-10 business days to appear in your account.
Please note that shipping costs are non-refundable unless the item is defective or we made an error in your order. We want you to be 100% satisfied, so if you have any questions or concerns, don't hesitate to reach out to our team.
*Eligibility for Refund*
- Item must be returned within 14 days of delivery
- Item must be in original, unused condition with all packaging and accessories
- Refunds will be issued to the original payment method used for purchase
*How to Request a Refund*
1. Contact our customer service team at contact@botteraofficial.com to initiate your return.
2. Provide your order number and reason for return.
3. We will send you a prepaid return label to ship the item back to us.
4. Once we receive your returned item and inspect it, we will process your refund, which may take 5-10 business days to appear in your account.
Please note that shipping costs are non-refundable unless the item is defective or we made an error in your order. We want you to be 100% satisfied, so if you have any questions or concerns, don't hesitate to reach out to our team.
