*Bottera Warranty Policy*
At Bottera, we take great pride in the quality and craftsmanship of our products. Our high-quality leather bags are designed to last, which is why we are happy to offer the following warranty:
*Lifetime Warranty on Leather and Hardware*
Bottera bags are made with the finest natural leather and durable metal hardware. We guarantee that your Bottera bag is free from defects in materials and workmanship for the lifetime of the product. This includes:
- Stitching and construction
- Zippers, clasps, and other hardware
- Structural integrity of the leather
If your Bottera bag ever fails due to a manufacturing defect, we will repair or replace it free of charge. This warranty does not cover normal wear and tear or damage caused by accident, misuse, or neglect.
*1-Year Warranty on Lining and Accessories*
In addition to the lifetime warranty on leather and hardware, we also provide a 1-year warranty on the interior lining and any accessories (such as shoulder straps) included with your Bottera bag. If these components fail due to a manufacturing defect within the first year of ownership, we will repair or replace them at no cost to you.
*How to File a Warranty Claim*
To initiate a warranty claim, please contact our customer service team at contact@botteraofficial.com . Provide your proof of purchase and a description of the issue with your bag. We may request that you ship the item to us for inspection before authorizing a repair or replacement.
At Bottera, we stand behind the quality of our products. We want you to enjoy your high-quality leather bag for many years to come. If you have any other questions about our warranty, please don't hesitate to reach out.
*Lifetime Warranty on Leather and Hardware*
Bottera bags are made with the finest natural leather and durable metal hardware. We guarantee that your Bottera bag is free from defects in materials and workmanship for the lifetime of the product. This includes:
- Stitching and construction
- Zippers, clasps, and other hardware
- Structural integrity of the leather
If your Bottera bag ever fails due to a manufacturing defect, we will repair or replace it free of charge. This warranty does not cover normal wear and tear or damage caused by accident, misuse, or neglect.
*1-Year Warranty on Lining and Accessories*
In addition to the lifetime warranty on leather and hardware, we also provide a 1-year warranty on the interior lining and any accessories (such as shoulder straps) included with your Bottera bag. If these components fail due to a manufacturing defect within the first year of ownership, we will repair or replace them at no cost to you.
*How to File a Warranty Claim*
To initiate a warranty claim, please contact our customer service team at contact@botteraofficial.com . Provide your proof of purchase and a description of the issue with your bag. We may request that you ship the item to us for inspection before authorizing a repair or replacement.
At Bottera, we stand behind the quality of our products. We want you to enjoy your high-quality leather bag for many years to come. If you have any other questions about our warranty, please don't hesitate to reach out.
